Exploring the meaning and drivers of personal (Un-)Productivity of knowledge workers in mobile settings

• We present an in-depth analysis of drivers mobile work productivity among knowledge workers. The primary key towards a productive travel time episode is the predictability conditions and ability to equip oneself, highlighting role reliable information planning. Traveling context characteristics, as lack privacy or connectivity, impact choice task use In addition interruptions crowded spaces disrupt episodes. It now recognised in behaviour research that can be, fact is, used undertake productive, work-related activities. phenomenon, also referred travel-based multitasking, has recent years been compounded by proliferation sophistication communication technologies (ICT). Accordingly, several efforts have made attempts measure model effectiveness activities during travel. Yet reliance those studies on rather simple proxy metrics led limited understanding productivity. This especially case for workers, whose job involves handling using often characterized intangible outputs. To address this shortcoming, current paper presents systematic 22 semi-structured interviews employees major IT company regarding their practices, ICT perception with ICT. Analysis us adopt ‘inverse’ approach, i.e. discussing factors hampering emerged from our observation individuals experienced difficulties speaking about tasks while finding it easier discuss what them unproductive. With lens we term ‘unproductivity’, are able provide new perspective how characterize impacts journey, technology individual episodes work. addition, find strong link between work, planning journey working course